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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All OTECO products

The group "New Technologies" offers for review the products of the plant OTECO: valves and pistons, guide valves, valves and dampers, filters, pressure gauges, fittings, mounting blocks, dirt-proof devices, wrenches and chain connectors, rubber products, flange assemblies
  • Shock pillows OTECO
    Shock pillows
    SHOCK PADS, etc.
  • Flanged assemblies OTECO
    Flanged assemblies
    CONNECTOR, etc.
  • Rubber products OTECO
    Rubber products
    Dampers, heads, etc.
  • Float valves OTECO
    Float valves
    F, FA, FC, G, GA, GC, etc.
  • Polyurethane pistons OTECO
    Polyurethane pistons
    D 125, 225, 375, F 1000, etc.
  • Sash guides OTECO
    Sash guides
    PZ 7, 8, 9, 10, 10K, 11, etc.
  • Chain connectors OTECO
    Chain connectors
    CC et al.
  • Wrench keys OTECO
    Wrench keys
    BW et al.
  • Protective devices OTECO
    Protective devices
    MG 500, 600, 800, etc.
  • Mounting blocks OTECO
    Mounting blocks
    G 10S, 102S, etc.
  • Gate valves OTECO
    Gate valves
    Model 72, etc.
  • Shut-off valves OTECO
    Shut-off valves
    Model 22, 23, 25, 35, etc.
  • Safety dampers OTECO
    Safety dampers
    DNV et al.
  • Cut-off filters OTECO
    Cut-off filters
    ABS, etc.
  • Pressure gauges OTECO
    Pressure gauges
    Model 6, 7, 8, etc.
  • Manifold Fittings OTECO
    Manifold Fittings
    SCH 40, 80, 120, 160, etc.

NEW TECHNOLOGIES GROUP

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